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heroal Compliance

Responsibility, integrity and trust form the basis of everything we do. Through clear rules and a shared understanding of our values, we ensure transparency and security – for our employees, business partners and everyone associated with heroal.

Making ethical decisions

Economic success and social responsibility are closely connected. At heroal, we know that our success is based on the trust placed in us by our stakeholders. We aim to continually strengthen the trust we have built up over many decades by acting in accordance with our company’s values and princ

Economic success and social responsibility are closely connected. At heroal, we know that our success is based on the trust placed in us by our stakeholders. We aim to continually strengthen the trust we have built up over many decades by acting in accordance with our company’s values and principles and aligning our business activities with them. Responsible and ethical conduct towards employees, business partners, society and the environment are fundamental values for us.

This is what our values are based on

Integrity

Integrity means uncompromising adherence to the Code of Conduct and acting in accordance with its principles; it is demonstrated through honesty, accountability and the use of sound methods to resolve business-related issues.

Respect

Respect is demonstrated through open communication, consideration for others’ perspectives, and treating everyone with dignity.

Trust

Trust is the cornerstone of business ethics, as the construction of our business relationships is based on cooperation, reciprocity and predictability.

Compliance Management System (CMS)

Compliance means adhering to laws, regulatory requirements and guidelines; in short, it means following the rules or acting in accordance with them. An integral part of the company’s corporate governance is our CMS, which sets out transparent and legally compliant guidelines for heroal. It includes, amongst other things, our Code of Conduct with the relevant guidelines, our compliance organisation, and our compliance training programme, which is based on our corporate values and standards.

Compliance culture

Our compliance culture is shaped by the core values and conduct of heroal’s management, our senior staff and our employees. It influences our day-to-day actions and aims to ensure a consistent understanding of the rules within our company.

This philosophy is embodied in the heroal Code of Conduct, which forms a central part of the CMS. It sets out binding minimum standards in our dealings with our employees, business partners, society and the environment, in order to ensure responsible and ethical behaviour, integrity, honesty and trust.

The contents of our Code of Conduct are

  • General principles guiding our actions
  • Integrity Rules – Guidelines on Conduct to Combat Corruption
  • Third-party policies – our business partner vetting processes
  • Competition rules – Avoiding breaches of competition law
  • The implementation of compliance rules within the company

Code of Conduct

Compliance organisation

The management team bears overall responsibility and is responsible for the implementation and development of the CMS. The Compliance Committee advises the management team on organisational measures, coordinates internal investigations and determines the necessary actions. The Compliance Officer is the point of contact for general compliance matters, is a member of the committee and supports the management in clarifying legal and organisational issues. He leads and coordinates compliance training and oversees improvement measures following identified breaches.

Compliance communication

Compliance training courses and information sessions provide the necessary knowledge on compliance issues and projects, as well as the content of the Code of Conduct, and are designed to support staff with appropriate guidance on how to act in critical situations. In both face-to-face and online training sessions, our staff are trained in line with their roles and responsibilities.

If you have any questions about the Code of Conduct or other compliance matters, please feel free to contact your compliance contacts at any time: .

Monitoring and improving compliance through the whistleblowing scheme

Another key unit of our CMS is the heroal Whistleblower System, a confidential communication channel. The heroal Whistleblower System enables you to report potential serious misconduct and breaches of laws or internal guidelines. heroal Compliance investigates all reports and handles them confidentially and in accordance with data protection regulations. The whistleblower remains completely anonymous and protected. All requirements of the new EU Whistleblower Protection Directive, including the duty of confidentiality for whistleblowers and those affected, are implemented via the heroal whistleblowing system in accordance with the GDPR.

Reports can be submitted at any time, completely anonymously if desired, via the secure reporting system, and will be treated with the utmost confidentiality and in accordance with data protection regulations.

Go to the whistleblowing system >

The heroal promise

When it comes to how we live and work, the most important thing is having choices. heroal knows that. As a family-run company with 150 years of experience, we believe that when it comes to quality, there are no compromises. That is why our products give you a way to create ideal solutions for nearly any requirement. As a technology leader, we believe that quality means more efficiency, more reliability and more performance – solutions that are "SIMPLY. BETTER."

  • over 3,500 specialist partners worldwide
  • products with tested quality
  • family-run company with a long tradition
  • made in Germany
  • personalised design
  • comprehensive range of services
  • superior technical solutions